Privacy Policy

1. Introduction

Welcome to Nylux Events ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, request our services, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Nylux Events is a luxury event planning, styling, and coordination company based in London, United Kingdom. We provide event planning, event styling, event coordination, private dinner setups, hotel room décor, and related event services.

Contact Information

Nylux Events
Email: hello@nyluxevents.co.uk
Phone: +44 740 151 4844
Website: https://www.nyluxevents.co.uk

3. Information We Collect

We may collect and process the following personal information:

Information You Provide

  • Full name

  • Email address

  • Telephone number

  • Event details and preferences

  • Venue information

  • Billing information

  • Communications and correspondence with us

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Date and time of access

  • Pages visited

  • Referral source

  • Website usage data

Marketing Information

If you subscribe to marketing communications, we may collect:

  • Marketing preferences

  • Email engagement data

  • Communication history

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotations and proposals

  • Deliver event planning and styling services

  • Manage bookings and contracts

  • Process payments and invoices

  • Communicate regarding your event

  • Improve our website and services

  • Send marketing communications (where consent has been provided)

  • Comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

Contractual Necessity

To perform our contract with you or take steps before entering into a contract.

Legitimate Interests

To operate and improve our business, website, and services.

Consent

Where you have agreed to receive marketing communications or where consent is otherwise required.

Legal Obligations

To comply with applicable laws and regulatory requirements.

6. Sharing Your Information

We may share personal data with trusted third parties where necessary, including:

  • Venues

  • Caterers

  • Florists

  • Photographers and videographers

  • Entertainment providers

  • Event suppliers and subcontractors

  • Payment processors

  • IT and website service providers

  • Legal, accounting, and professional advisers

We only share information necessary for the delivery of services, we do not sell your personal information.

7. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services

  • Fulfil contractual obligations

  • Resolve disputes

  • Meet legal and accounting requirements

When information is no longer required, it is securely deleted or anonymised.

9. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyse website traffic

  • Enhance user experience

You can manage cookie settings through your browser preferences.

10. Marketing Communications

We may send marketing communications regarding our services, promotions, and updates where you have opted in to receive them.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly at hello@nyluxevents.co.uk

11. Photography and Event Content

As an event styling and planning business, photographs and videos may be taken during events.

We may use event images and videos for:

  • Portfolio purposes

  • Social media

  • Website galleries

  • Marketing materials

Where required by law, we will obtain appropriate permissions before using identifiable images of individuals.

If you do not wish to appear in promotional materials, please notify us in writing before your event.

12. Data Security

We implement appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss or theft

  • Disclosure

  • Alteration

  • Misuse

However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

13. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact us at: hello@nyluxevents.co.uk

We will respond in accordance with applicable data protection laws.

14. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the: Information Commissioner's Office

You can find further information at: Information Commissioner's Office

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

17. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Nylux Events
Email: hello@nyluxevents.co.uk
Phone: +44 740 151 4844
Website: Nylux Events